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Privacy Policy

Effective date: August 6, 2026

This Privacy Policy explains how Noon Designs Media LLC (doing business as “Noons Towing,” “we,” “us,” or “our”) collects, uses, and shares information when you call us or use our website. Noon Designs Media LLC is a vehicle assistance and dispatch referral platform that connects customers with independent, licensed third-party service providers. This policy applies to customers in the United States.

Information we collect

  • Information you provide when you call: your name, the phone number you call from, a callback number, and the vehicle and location details you share so we can arrange service (for example, vehicle make/model, your location, and the type of help you need).
  • Payment information: details needed to process payment for the services you request. Card payments are handled by our third-party payment processors.
  • Website visit data: your IP address, device and browser information (such as device type, operating system, and browser), the pages you view, and referring/traffic-source data.
  • Advertising identifiers: ad-click identifiers such as the Google Click ID (gclid) and related campaign/keyword parameters, captured when you arrive from an online advertisement so we can measure advertising performance (attribution).
  • Call recordings: calls may be recorded or monitored for quality, training, and record-keeping purposes.

How we use information

  • To locate, dispatch, and coordinate your requested service through an independent, licensed provider.
  • To process and collect payment for the services you request.
  • To measure and improve our advertising — including sharing conversion data (such as whether a call led to a completed job and its value) with Google Ads — and to attribute calls to the ad or campaign that drove them.
  • For internal analytics, to operate, secure, and improve our website and service, and to comply with legal obligations.

How we share information

We share information only as needed to provide and improve the service:

  • Independent service providers: the independent, licensed provider fulfilling your request receives the details needed to reach you and perform the service (such as your name, callback number, location, and vehicle details).
  • Payment processors: to process payment for requested services.
  • Advertising and analytics platforms: including Google (Google Ads and analytics), to measure conversions and improve campaign performance.
  • Legal and safety: when required by law, or to protect our rights, users, or the public.

We do not sell your personal information to data brokers.

Cookies and tracking technologies

We use first-party cookies and similar technologies to remember your session and to support advertising attribution (for example, tying a call back to the ad click that led to your visit). You can control cookies through your browser settings; disabling them may affect how the site works.

Data retention

We keep personal information only as long as needed for the purposes described in this policy — to provide the service, process payment, measure advertising, meet legal and accounting requirements, and resolve disputes — after which it is deleted or de-identified.

Your rights and choices

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email support@noondesignsllc.com. We will respond as required by applicable law and may need to verify your identity before acting on a request.

Children’s privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be reflected on this page.

Contact us

Questions or privacy requests? Email support@noondesignsllc.com, or write to Noon Designs Media LLC, 30 N Gould St Ste R, Sheridan, WY 82801.

Noons Towing

Vehicle Assistance & Dispatch Platform

support@noondesignsllc.com
30 N Gould St Ste R, Sheridan, WY 82801

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Noon Designs Media LLC is a referral and dispatch platform that connects customers with independent, licensed third-party service providers. We are not a motor carrier. We do not own tow trucks, operate towing equipment, or employ drivers. All roadside and towing services are performed by independent providers who are solely responsible for the services they render. Your total price is quoted on the call and approved by you before dispatch. Availability and arrival times are estimates and vary by provider, location, and conditions.

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